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COREFIN Loyalty Management

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COREFIN Loyalty Management

COREFIN's Loyalty Management

Rewarding your most valuable customers has proven to be a very successful strategy for many companies around the world. Creating and caring for loyal customers will not only increase customer satisfaction and retention, but will also result in more repetitive purchases as well as referrals to other prospects. At COREFIN we have recognized the need for an easy, smart and efficient way to manage loyalty schemes and we have provided the right tool for this: COREFIN’s Loyalty Programme module! Within the Microsoft Dynamics CRM Marketing module you can manage in an elegant way Loyalty Programmes and link these with various loyalty cards and redemption strategies. To further increase quality, we also offer self-service web portals for customers where they can view all their purchase history, loyalty points reserve, new offers, discounts, client status (VIP, corporate) and much more.


COREFIN Loyalty segmentation

COREFIN Loyalty segmentation

  • Win and redeem points within specified shops and locations

  • You can pay partly or fully by redeeming loyalty points or gift vouchers

  • Real time integration with POS terminals, cards and other software

  • Possibility to show customized offers on the POS terminal to make servicing clients more personal

  • Track groups of buyers (Silver, Gold, Platinum, VIP, etc.) and assign specialised offers and preferences

  • Various types of cardholder accounts - individual, corporate, family accounts and more

  • Comprehensive cardholder profiling and targeting

  • Personalised communication and campaign management (e-mail, SMS, phone)

  • Track & analyse customer behavior to offer more personalized services

  • Possibility to mix and match offers for groups of shops or products (offers like - Double points if you buy before Friday; Buy one – get one half price)

  • Win and redeem points within any shop within multivendor scheme

  • Double points within a certain time frame based on predefined criteria

  • Option for Loyalty Programmes with broader range of stakeholders - shops, partners, suppliers

  • Send Christmas or birthday wishes together with a small "Thank you for being loyal" gift (loyalty points credited, small gift or discount voucher)

  • Reward accumulation and redemption rules definition

  • Target points or cash rewards to customers in real time

  • Analysis of total points that are not redeemed at any given moment for financial planning and tracking

  • Loyalty points expiry dates

  • Central customer management system that allows elaborate filtering and segmentation

  • Ad hoc and scheduled reports and dashboards

  • Option to track history, points accrual and redemption via a web portal

  • View personalised and pre-selected content

  • Social media integration

  • Ability to track offers and discount on the go: from your smart devise or via an app

Corefin Loyalty Management